SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tech Savvy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://reviewtechsavvy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super fast delivery,good quality of the lights,very bright and sensitive.thanks
Fast shipping.
Darker when only operated by battery for old, it can the rain Okey
fantastic product! shines so bright ☀
This item is good.
They're fine but I ordered two with white light and they send me one with soft green light.
fast delivery
Perfektne and rýchle adding CCA 11 dní ďakujem
very nice
The delivery is very fast and the quality of the product is very very goooooooood~!! One of them is defective... Month purchased a used one pieces Bad Boll yo ~ good is it ~
received package in very good condition but very sad all 3 not working. all were charged but not working
The shipment didn't arrive but I got the money back fast. Thank you very much
Cool look, respond well to movement. And I liked that they are included only when it's dark. Charge for 10 minutes or came just charged. Hung in cabinets, purchase satisfied
Great. Comes with a sticker or possibility to fix it with a nail. Good lighting despite the small size. Super convenient usb charging
Quality good product, I advise, a little washed in the mail, but everything works
Great product. Despite the small size, it has really good brightness and the magnet on the back of the light is strong enough to hold the light on everywhere. It is so convenient to recharge with a USB cable. I would definitely buy more in the future.
I ordered 6 lights on Double 11 Day and received order within 2 weeks. The light matches with the description and online photos. I have tried 2 lights. The sensors are working really good. the lights are bright. USB re-changing only took about 30 minutes, I'm very happy with my order. Good value for money. I may order more from this shop.
Nice bulbs. They react to me at once. Light is enough for the places where I used them. Let's see how many will last.
Good~ but light is not strong!!!