SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Tech Savvy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://reviewtechsavvy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product! Very nice object, delivery in excellent condition, very helpful store. I recommend
I liked it very much. Looks nice, there are several modes, charges, neatly made, colors can be chosen more bright or less contrast
They 've been very quick, I'll be right there. They're very cool. I recommend buying them.
Product very well made and finished and came super fast however this with malfunctioning opened a dispute and AGR left wait
As describe. The light is bright enough. The transition between different light colors is perfect. Thanks store.
Long on it czekałam, but really was worth. Bullet is beautiful.
Very cool lamp, 18 cm diameter, remote until they experienced, probably there are no batteries in it, the lamp has a little smell. Packed in a box and a layer of bubble film. The lamp is incredible, became an ornament for the children's room. Thank you. The parcel to Ukraine was 54 days ((
Its sssooooo cute,beautiful colours although my favourite is purple, brings out the nebula nicely!!! Was afraid it will take longer due covid...... But!!!! Still took a month..... But hey well worth it, u got to let it relax after recharge first time, it gets little weird?!!! still gorgeous, nice size for next to bed!!
super
Very pretty, bought the 11/11 and 26/11 arrived
Very fast delivery Amazing product Very beautiful Definitely recommend the store score 5 out of 5
A cool lamp is a night light, as in the picture. True, I did not expect that he without light such a color, I thought, white, as in our stores sell. So in the daytime in daylight it looks cheap and ugly, but in the dark Superski glows with many modes, the baby is happy. With the store did not communicate
Incredibly beautiful 15 cm was very large in size! Delivery to Siberia month
very good, arrived in perfect condition. Will buy again.
The goods came in 26 days. everything is fine nothing broken. There are 16 colors available
Shipment first time was express, thank you. THE product itself recommend. Works flawlessly, design and operation according to the description.
very nice lamp... everyone likes it. Size is good, battery is strong enough for about 8 hours of glowing. From bottom not looks very well, but no problem. Also at the top of ball there is a flat area, looks like damaged.
The goods were damaged by the store promised to send a new one. i will believe in the word to the seller.
Przepiękna lamp. Works great. Very Very fast shipping. Thank you very much, recommend.
10 cm small but looks nice. Delivery after 2 weeks (by InPost)